DELIVERY AND SHIPPING
Check out our shipping and delivery shipping.
What are the shipping methods and shipping times?
The shipping start date is confirmed during the checkout process. During holidays (Easter, Black Friday, Christmas, etc.) deliveries may be delayed. From January shipping to the United States takes 15 business days from the time it is picked up.
When will my Easter Colomba be shipped and how does delivery work?
The shipping start date is confirmed during the checkout process. During holidays (Easter, Black Friday, Christmas, etc.) deliveries may be delayed. From January shipping to the United States takes 15 business days from the time it is picked up.
Delivery problems
All delivery-related updates (such as customer not present, delivery to a UPS Access Point, incorrect recipient, address issues, etc.) are communicated directly by UPS via email and are always visible in the UPS tracking portal by entering your track
Areas excluded from delivery
For purchases with shipping to Canada, the purchase must be made from the European site. Due to certain health restrictions, we do not deliver to the following areas: Africa, Afghanistan, Saudi Arabia, Australia, China, Cuba, Greenland
Can I send my products to different addresses from one order?
You can select shipping to different addresses on the 'Your Cart' page. You can select "ship to multiple adresses", for each product or for multiple products, you can choose different shipping addresses. In case of multiple shipping, in order to g
How much does it cost to ship to the United States?
Shipping in the United States is free from 149 $ and for smaller orders it costs 10$.
Where is my order?
As soon as the package leaves our warehouse, you will receive a confirmation email from the UPS courier containing the tracking number from which you can follow the progress of the shipment. If you already have the tracking number, please visit www.u
I haven’t heard from the UPS courier, what should I do?
In this case, contact the Ups service at www.ups.com. For problems regarding other issues contact our customer service. Shipments to the United States take approximately 7 to 10 business days. This is because orders are shipped via UPS Ground interna